Online Banking

1300 314 900 Find a Branch

Contents Insurance helps cover you for a wide range of items.

Contents cover provides you with access to a range of value added customer services such as fortnightly, monthly or annual premium payment options and a 24-hour Australia-wide Claims Hotline (13 24 80).

New for old

If your saggy old sofa is damaged in a fire or flood, we’ll replace it with a new one. In other words, with our new-for-old replacement there’s no depreciation on your contents.

A roof over your head

Worried about where you’ll sleep at night if you home is damaged as a result of a covered incident? CGU will help look after you by assisting with temporary accommodation for up to 12 months, up to 10% of the sum insured, and arranging emergency repairs.

Easy payment options

Including pay-by-the-month at no extra cost

You’ve got three options for your Contents Insurance.

  • Accidental Damage (premium level cover) – Enjoy ultimate peace of mind with CGU’s highest level of cover for your buildings and contents. As well as cover for events like flood, fire and theft – Premium will cover you for loss or damage on a range on incidents. What’s more, your contents are covered anywhere in Australia and NZ for up to 90 days at a time.
  • Listed Events (quality level cover) – Gives you great cover, and you can add options to your policy for extra valuables cover and more.
  • Fundamentals (basic level cover) – Basic has you covered for floods, fires, break-ins and more. You’ll be pleasantly surprised at just how much cover you get!
Features Accidental Damage Listed Events Fundamentals
Accidental damage or accidental loss cover Yes No No
Valuable items: Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc. 20% of sums insured or $7,500 whichever is greater (Up to $2,500 per item) 20% of sums insured or $5,000 whichever is greater (Up to $2,500 per item) $2,000 in total (Up to $1,000 per item)
Contents at home in the open air Yes Yes. Up to $2000 for the events listed. Yes. Up to $1000 for the events listed.
Burning out of electrical motors For motors up to 15 years old Yes Yes No
Frozen food: Following breakdown of freezer Yes. Includes accidents. Yes. Up to $500 No
Vet expenses if your pet is injured in a road accident Yes. Up to $500 Yes. Up to $500 No
Flood cover (automatic) Yes Yes Yes
Credit card and transaction card misuse Yes. Up to $5,000 Yes. Up to $5,000 Yes. Up to $1,000
New for old replacement cover (contents) Yes Yes Yes
Credit card and transaction card misuse Yes. Up to $5,000 Yes. Up to $5,000 Yes. Up to $1,000
Small boats and watercraft (up to $5,000) Yes. Maximum length less than 4m – motors less than 10hp Yes. Maximum length less than 4m – motors less than 10hp Yes. Maximum length less than 3m – unpowered only

Policy conditions, limitations and exclusions apply to all cover types. Please see the PDS for full terms and conditions.

When you take out Contents Insurance, you can choose cover for the things inside your home.

How much you’re covered for depends on a few things. You choose the sum insured for your contents (we’re here to help if need be), and then you can choose from three levels of cover – Premium, Quality or Basic.

To help wrap your head around what’s covered with our Contents Insurance, you should take a look at each Product Disclosure Statement (PDS):

We will base your premium on the type of cover you have chosen, including any options that you have added, your sum insured, the excess, the type, location, construction and age of your contents, the level of security you have, your previous insurance and claims history and any special conditions that we have applied.

The best way to answer this question is to complete a quick quote.

This depends on the type of policy you’ve taken out. All of the Contents Insurance policies offered by the Capricornian come with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover.

In particular, you’re not covered for any foreseeable event or for general wear and tear (for example, your contents deteriorating over time due to age).

We encourage you to read your PDS to see the full list of what is and isn’t covered:

If you don’t want to, or don’t need to, cover the building you live in – for example, you may be renting the home – then Contents Insurance is a great way to cover most of your possessions in the event that they are damaged or stolen.

We encourage you to read your PDS to see the full list of what is and isn’t covered:

Before you decide on the cover that’s right for you, read the Product Disclosure Statement (PDS) and Target Market Determinations. In the PDS you’ll learn everything you need to know about what’s covered and what’s not.

Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. In offering the insurance products, The Capricornian Ltd acts under its own Australian Financial Services Licence and under an agreement with the insurers, CGU. Consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD), available at any Capricornian branch or by calling 1300 314 900.

Am I adequately insured?

Need Help?

Our friendly insurance specialists can answer your questions.

Tips to get in the know