The holiday season is here, and our branches will be running on adjusted hours over the Christmas and New Year break. We’ve provided the hours below to help you plan ahead for all your banking needs.
Christmas Closures – Thursday 25th and Friday 26th December 2025.
All Branches, including our Call Centre: Closed
Extended Branch Closures
Some of our reginal branches will take a slightly longer break:
- Capella Branch
Closed from 12:00pm, Wednesday 24th December 2025
Reopening Monday, 5th January 2026.
- Springsure Branch
Closed from 12:00pm, Wednesday 24th December 2025
Reopening Monday, 5th January 2026.
New Year Closures – Thursday 1st and Friday 2nd January 2026
All Branches, including our Call Centre: Closed
We’ll be back to regular hours on Monday, 5th January 2026.
Lost or Stolen Visa Cards
If your Capricornian Debit card goes missing or suspect it’s been stolen during this time, contact us immediately.
- During business hours: 1300 314 900
- After hours (within Australia): 1800 139 241
- If overseas: contact the VISA Card Hotline in your location or contact Freecall 1800 125 440 (available 24/7)
You can also use the Cap App to lock your card, report it lost, or order a replacement card instantly.
