Get in touch, early | COVID-19

Our staff are ready to help you with your financial situation by providing clarity and certainty during this time. If you have concerns with your finances, please make contact with us early so we can support you through it.

PHONING OUR CAPRICORNIAN CONTACT CENTRE TEAM
Landline:             07 4931 4900
Toll Free:             1300 314 900

Hours:
Monday              8.30am – 4.45pm
Tuesday              8.30am – 4.45pm
Wednesday        8.30am – 4.45pm
Thursday            8.30am – 4.45pm
Friday                  8.30am – 5.00pm

PHONEFAST BANKING SERVICE
Call: 1300 654 654
24 hour, 7 day banking convenience

ONLINE BANKING

Register for online banking:

Features and Benefits for online banking:

  • 24 hour, 7 day banking convenience
  • Access your accounts from anywhere, anytime
  • Bank how you want – PC, tablet or mobile – on the go or at home
  • View or print current account balances and transaction history
  • Transfer funds between your accounts
  • Transfer to bank accounts within Australia*
  • Transfer funds to international accounts*
  • Schedule or amend future payments*
  • Pay bills to over 10,000 registered BPAY® billers *
  • View interest earned or charged
  • Online card activation
  • Change your online banking password
  • Temporarily disable mobile banking access via online banking (in case of lost phone)
  • Stay in control of your accounts with SMS and Email Alerts

*SMS One Time Password is required for updating contact information, updating saved Payee and BPAY® details and loading new Payee or BPAY® details.

THE CAP APP (Mobile Banking)

The Cap App is a version of The Capricornian’s online banking which is optimised for mobile devices that allows you to do your banking safely and conveniently with your web-enabled mobile device. Our Cap App is available on both Apple and Android devices, simply search for “The Cap App” in the store.

Cap App features and benefits:

  • Access your accounts, anywhere, anytime, at the tap of your finger, when you don’t have access to a computer
  • View your account balances and transactions
  • Pay your bills using BPAY®
  • Transfer funds internally and externally

For more information and FAQs please visit this page.

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