Important changes to Capricornian members’ usage of rediATMs

Over the last 12 months there have been significant changes in the provision of ATMs. Did you know you now have free access to over 10,000 ATMs Australia wide, including those operated by the ‘Big 4’ banks (Commonwealth Bank, ANZ, Westpac and the rediATMs operated by NAB)?  Furthermore, a number of financial institutions have already made the decision, or will potentially in the near future, to leave the rediATM network.  This trend is expected to continue with the network diminishing and access to these machines becoming more difficult.

For this reason, The Capricornian has made the decision to leave the rediATM network.  Effective Thursday 6th December 2018, rediATMs will no longer be fee-free to use with a Capricornian VISA Debit card.  Members who do use a rediATM after this date may be charged a $2.50 fee by the operator of the ATM.

But don’t worry – The Capricornian will be reintroducing its own network of branded ATMs (supplied and operated by the world’s largest ATM operator), offering additional benefits to our members including:

  • Capricornian ATMs will operate at a lower cost meaning we will be able to reinvest the savings to benefit our members and the community
  • Unlimited free transactions (withdrawals and enquiries) at Capricornian ATMs for all members
  • New machines with increased functionality (All new ATMs will dispense the new $50 note).

The branches that will have the new, fee-free Capricornian ATMs are East Street, Emerald, Yeppoon and Miriam Vale.  Due to the low volume of transactions, the decision was made not to replace the Gladstone ATM. The nearest fee free ATMs to the Gladstone branch that you can use are the ANZ ATMs in the Palm Shopping Centre and Gladstone Square (next to Muffin Break), or you can make a free cash withdrawal in branch.

We are also looking into a suitable location in North Rockhampton to potentially install a Capricornian ATM at a later date.  At this stage you can transact fee-free at any of the ‘Big 4’ ATMs or over the counter at any of our branches, including the conveniently located Stockland Branch.

For more information about this change, call the Member Connect team on 1300 314 900 or drop in to your nearest Capricornian branch today.

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