News - Latest News

COVID-19 Early Release of Super

Posted on July 27th, 2020

We understand that in the uncertain times caused by the current global pandemic, various measures have been taken to navigate financial situations. As part of the response, The Government announced an initiative for individuals to gain early access to their…

Read More »

Phone Scams

Posted on July 16th, 2020

The Capricornian would like to remind our members to be extremely vigilant with their personal information. If you receive an unsolicited phone call asking for your personal information or banking details – HANG UP IMMEDIATELY and contact our Capricornian Contact…

Read More »

IMPORTANT NOTICE: Please update the Cap App

Posted on July 2nd, 2020

We are currently completing a technical update that supports our Cap App banking platform. Members who use the Cap App are required to update the app to the latest version before Saturday 4th July, for uninterrupted functionality. What you need…

Read More »

CYBER SAFETY NEWS – SOCIAL MEDIA FAKE QUIZZES

Posted on June 23rd, 2020

Are you tempted to complete that quiz floating around on Facebook or Instagram, which takes you to an external web page?  Want to share your first dog’s birthday, or your favourite school teacher’s name with your friends on a twenty…

Read More »

VISA Processing Issues Resolved

Posted on May 20th, 2020

The Capricornian have been informed by our partners at VISA that the recent VISA system issue which was impacting transactions, when using payment terminals that require you to enter a PIN, has now been resolved. All VISA related transactions appear…

Read More »

VISA system issue impacting PIN transactions

Posted on May 19th, 2020

The Capricornian have been informed by our partners at VISA that a VISA system issue is currently impacting transactions, when using payment terminals that require you to enter a PIN. We apologise for any inconvenience this may of caused and…

Read More »

Interrupted access to card transactions

Posted on May 19th, 2020

The Capricornian is undertaking a scheduled change to our card processing system. We are currently experiencing periods of interrupted access to Capricornian card transactions, including at EFTPOS, VISA terminals. ATM transactions appear to be functioning. It appears to be the…

Read More »

Scheduled change to Card Processing System

Posted on May 14th, 2020

IMPORTANT NOTICE: Scheduled change to Card Processing System 18th May 2020. We wish to advise our VISA card holding members of a scheduled change to our card processing system that will take place from midnight Monday 18th May, with scheduled…

Read More »

CONTACTLESS PAYMENTS

Posted on April 7th, 2020

To help reduce the risk of COVID-19 transmission via POS devices, the Australian Payments Network (AusPayNet), the self-regulatory body for the payments industry, will be increasing contactless card transactions from $100 to $200 without requiring a PIN. This is a…

Read More »

COVID-19 | Customer Support Hub

Posted on March 27th, 2020

Central Queensland, we are proud to have been a part of your community for over 60 years. In that time, you have supported us loyally and we want you to know that in these uncertain times we are here to…

Read More »