Switch to The Capricornian
Make the switch to the better choice in banking
The Capricornian’s switching service makes it easier than ever to move all your accounts over from your old bank.
We will help you open your account, switch any specified external accounts to your new Capricornian transaction account and make sure we redirect any regular payments (such as direct debits and credits) that come out of your old accounts.
Make the switch in 3 easy steps:
Join The Capricornian by opening an account with us.
You can apply for membership by:
- Applying online
- Calling 1300 314 900
- Visiting one of our six branches where our Member Connect team will be more than happy to help you join and switch.
If you’re already a Member of the credit union – You can skip to step two.
Complete our Switch Form.
We’ll do all the work for you. All you need to do is complete the ‘Authority to Switch’ form identifying your account information with your old bank and we will contact them on your behalf to obtain a list of regular payments (credits and debits) to and from the old account.
Confirm regular repayments and close old accounts
Once a list of regular payments has been obtained, we will get you to review and confirm which payment you would like to switch over to us. We will then assist in advising the relevant organisations of your change in account details.
When you start seeing your direct debits and credits occurring automatically from your Capricornian transaction account, you can close your account at your old financial institution.