Protect Your Money

There are some bad people out there who do some very bad stuff.  That’s why we make your security our priority. At The Capricornian we are committed to protecting the privacy of our customers and to having a secure environment in which you have confidence to do your everyday banking.

Your role in protecting personal information and preventing fraud:

Advanced technology cannot automatically protect you if you are careless with personal information.  The good news is that it’s easy to do your part in keeping your information and money safe and secure.

Here are a few things you need to do:

General tips

Only going to read one page?  Read this one.

Protect yourself online

We provide a secure internet banking site, but you need to ensure your computer is secure from malicious software.

using ATMs and cards

Bad guys are smart– get smarter with these useful tips.

Important note to remember.

Staff at The Capricornian or any of our associated service providers will never call or e-mail you and ask for your PIN or passwords. We will however ask for your telephone access code or other identity information when you call us directly.

Please contact us  promptly, if you have any concerns about your accounts or feel that your security has been breached. 

Further information is available through the website of Australasian Consumer Fraud Taskforce. They have put together additional information to help consumers protect their money and their identity.  Visit the SCAMwatch website.

For further information contact us on 1300 314 900 or visit your local branch